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Delivery & Returns

Delivery

  1. a) Outside of the UK, we currently ship to the following destinations: Canada, USA, Japan, Australia, New Zealand, China, Hong Kong, South Africa, United Arab Emirates, Belgium, Luxembourg, Germany, Netherlands, Republic of Ireland, France, Monaco, Italy, Denmark, Spain, Portugal, Austria, Czech Republic, Finland, Hungary, Norway, Poland, San Marino, Slovenia, Slovakia, Switzerland, Corsica, Estonia, Latvia, Lithuania, Sweden, Bulgaria, Croatia, Romania, Turkey, Greece, Andorra, Canary Islands, Gibraltar, Malta, and Vatican City State. Please contact us if you would like to enquire about shipping options outside of these countries.
  2. b) We will aim to dispatch the products ordered by you as soon as possible after your order has been accepted by us to the address you have given for the receipt of the products. It is also important we receive an email address and telephone number to provide the local shipper to help in the delivery.  We cannot guarantee an exact delivery date if the goods you have ordered are not in stock at the time of placing your order, or they are to be dispatched to an address outside of the UK and are subject to any delays by the shipper or customs.
  3. c) Shipping Costs will be notified to you at the checkout and in the confirmatory email. See the table below for an indication of the shipping costs to different countries. Deliveries outside of the UK may be subject to import sales taxes & duties, and possible additional charges for which you are solely responsible. Please note that we have no control over these charges, and they are not included in the shipping cost below. An indicative quote for the import costs can be provided on request to contact@aramintacampbell.co.uk
Category Approximate Delivery Times Locations Shipping Cost (ÂŁ)
Free UK Delivery 2 Working Days United Kingdom; England, Scotland, Northern Ireland and Wales Free
Europe Standard Delivery 2-3 Working Days Belgium, Luxembourg, Germany, Netherlands, Republic of Ireland, France, Monaco, Italy, Denmark, Spain, Portugal, Austria, Czech Republic, Finland, Hungary, Norway, Poland, San Marino, Slovenia, Slovakia, Switzerland, Corsica, Estonia, Latvia, Lithuania, Sweden, Bulgaria, Croatia, Romania, Turkey, Greece, Andorra, Canary Islands, Gibraltar, Malta, and Vatican City State. ÂŁ25.00
International Delivery – Small Packet 5 Working Days Canada, USA, Japan, Australia, New Zealand, China, Hong Kong, South Africa, United Arab Emirates ÂŁ25.00
International Delivery – Parcel 5 Working Days Canada, USA, Japan, Australia, New Zealand, China, Hong Kong, South Africa, United Arab Emirates ÂŁ40.00

 

 

Returns Policy

a) If you cancel before the dispatch of any products your money will be refunded and the products will not be delivered.

b) We offer a refund or exchange on an undamaged products within 28 days of it being received by you.

c) Any products for refund or exchange are to be returned to Araminta Campbell Ltd, Duddingston Farmhouse, South Queensferry, EH30 9SN, Scotland, UK. Email: contact@aramintacampbell.co.uk and Telephone +44 131 555 7395.

d) We advise that when you are returning products to us, to use a courier or tracked postage which requires a signature as we are unable to refund products which are lost in transit. All products shall remain your responsibility until we receive them.

e) Any refund payment will be made within 14 days of the products returned to us, refunded to the credit or debit card used to purchase the products in accordance with these terms and conditions.

f) If you return any product(s) to us because it is faulty, we will include with your refund the shipping costs that you were charged when purchasing the products, and the shipping costs you paid when returning the products to us (this does not affect your statutory rights).

g) If you are returning any product(s) because it is unsuitable, we shall only refund the cost of the returned product(s), and you will be fully liable for the shipping cost paid when purchasing the products(s), and also for any shipping costs when returning the products(s) to us.

h) All products being returned in accordance with this clause must be safely and securely packaged to avoid damage in transit. We shall not accept any products(s) for refund if it has been damaged in transit or otherwise.

i) If a Custom Design Gift Box is returned within 28 Days, any refund will be nett of any design time that may have been conducted within that timeframe. After 28 days a Custom Design Gift Box cannot be returned. Any Custom Design must have been started within one year of the date of purchase through contact with anyone in Araminta Campbell Ltd or to contact@aramintacampbell.co.uk

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